Published by FT Publishing International (January 6, 2015) © 2015
Gerben Van den Berg | Paul PietersmaThe full text downloaded to your computer
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Includes 10 handy dos and don’ts of using management models
- Want new ways of looking at old problems?
- Need a range of management decision-making tools at your fingertips?
- Only want what you need to know, rather than reams of theory?
With indispensible models that will help you make the most out of every business opportunity, this book tells you what you need to know, fast.
- About the authors
- Publisher's acknowledgements
- Introduction
- How to use this book
- Top 10 do's and don’ts of using management models
- Part 1: Strategy
- 1. Ansoff’s matrix and product market grid
- 2. Strategic dialogue
- 3. Business model canvas
- 4. SWOT analysis
- Part 2: Organisation and governance
- 5. Balanced scorecard
- 6. Benchmarking
- 7. The value chain
- Part 3: Finance
- 8. Activity-based costing
- 9. Discounted cash flow (DCF) and net present value (NPV)
- Part 4: Marketing and sales
- 10. 4Ps of marketing (Kotler)
- 11. Customer journey mapping
- 12. Stakeholder management
- Part 5: Operations
- 13. Kaizen /Gemba
- 14. Root cause analysis/Pareto analysis
- 15. Six sigma
- Part 6: Innovation
- 16. Disruptive innovation
- 17. Innovation circle
- 18. Stage-Gate model
- Part 7: Change management
- 19. Eight phases of change (Kotter)
- 20. Team roles (Belbin)
- 21. The Deming Cycle: plan-do-check-act
- Part 8: Leadership and management
- 22. Competing values
- 23. Core quadrants
- 24. Cultural dimensions (Hofstede)
- 25. Seven habits of highly effective people (Covey)
- Ten useful books to read next
- Glossary of terms
- Index