Published by Pearson IT Certification (September 22, 2023) © 2024

Robin Abernathy | Ann Lang
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    ISBN-13: 9780138074579

    CompTIA Project+ PK0-005 Cert Guide ,2nd edition

    Language: English

    This is the eBook version of the print title. Note that the eBook does not provide access to the practice test software that accompanies the print book.

     

    Learn, prepare, and practice for CompTIA Project+ PK0-005 exam success with this Cert Guide from Pearson IT Certification, a leader in IT Certification learning.

     

    CompTIA Project+ PK0-005 Cert Guide from Pearson IT Certification helps you prepare to succeed on the CompTIA Project+ exam by directly addressing the exam's objectives as stated by CompTIA. Leading instructors and experts Robin Abernathy and Ann Lang share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills.

    This complete study package includes

    • Complete coverage of the exam objectives and a test-preparation routine designed to help you pass the exams
    • Do I Know This Already? quizzes, which allow you to decide how much time you need to spend on each section
    • Chapter-ending Key Topic tables, which help you drill on key concepts you must know thoroughly
    • The powerful Pearson Test Prep Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports
    • An online, interactive Flash Cards application to help you drill on Key Terms by chapter
    • A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies
    • Study plan suggestions and templates to help you organize and optimize your study time

    Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that ensure your exam success.

    This study guide helps you master all the topics on the Project+ PK0-005 exam, deepening your knowledge of:

    • Project management concepts: Project characteristics, methodologies, and frameworks; team and resource management; change control; risk and issue management; schedule development and management; quality, cost, and performance management; communication and meeting management; project procurement and vendor selection
    • Project life cycle phases: Project life cycles; discovery/concept preparation phase; initiating, planning, executing, and closing phase activities
    • Project tools and documentation: Project management tools; quality and performance charts
    • IT and governance: Environmental, social, and governance (ESG) factors and compliance; data security and privacy considerations; foundational IT concepts and operational change control for IT project management

        Introduction xxix

    Part I: Project Management Concepts

    Chapter 1 Project Characteristics, Methodologies, and Frameworks 3

        “Do I Know This Already?” Quiz 3

        Foundation Topics 7

        Characteristics of a Project 7

        Methodologies and Frameworks Used in IT Projects 10

        Exam Preparation Tasks 31

        Review All Key Topics 31

        Complete Tables and Lists from Memory 32

        Define Key Terms 32

        Review Questions 33

    Chapter 2 Team and Resource Management 37

        “Do I Know This Already?” Quiz 38

        Foundation Topics 41

        Organizational Structures 41

        Resource Life Cycle 45

        Resource Types and Criticality 48

        Gap Analysis 52

        Team Performance Considerations 54

        Roles and Responsibilities 56

        Exam Preparation Tasks 63

        Review All Key Topics 63

        Define Key Terms 65

        Review Questions 65

    Chapter 3 Change Control Process Throughout the Project Life Cycle 69

        “Do I Know This Already?” Quiz 70

        Foundation Topics 73

        Project-Specific Change Control 73

        Project Change Management 81

        Exam Preparation Tasks 99

        Review All Key Topics 99

        Define Key Terms 100

        Review Questions 101

    Chapter 4 Risk and Issue Management 105

        “Do I Know This Already?” Quiz 106

        Foundation Topics 109

        Overview of Risk Management 109

        General Risks 111

        Risk Analysis 114

        Common Risk Responses 121

        Roles and Responsibilities 126

        Overview of Issue Management 129

        Exam Preparation Tasks 134

        Review All Key Topics 134

        Define Key Terms 135

        Review Questions 136

    Chapter 5 Schedule Development and Management 141

        “Do I Know This Already?” Quiz 142

        Foundation Topics 145

        Overview of Project Schedule Development 145

        Story Estimation/Story Points 149

        Upcoming Milestones and Activity Identification 151

        Sequencing 152

        Resource Loading 154

        Estimating Techniques 155

        Schedule Baselining 161

        Schedule Maintenance 162

        Revise Baseline vs. Rebaseline 167

        Exam Preparation Tasks 168

        Review All Key Topics 168

        Define Key Terms 169

        Review Questions 169

    Chapter 6 Quality, Cost, and Performance Management 175

        “Do I Know This Already?” Quiz 175

        Foundation Topics 179

        Overview of Quality, Cost, and Performance Management 179

        Key Performance Indicators and Objectives and Key Results 179

        Cost and Schedule Performance 181

        Verification and Validation 189

        Sprint Review 189

        Retrospective/Lessons Learned 190

        Audits and Inspections 191

        Test Plan and Testing Cycles 193

        Post-Implementation Support/Warranty Period 194

        Service Level Agreement 194

        Exam Preparation Tasks 195

        Review All Key Topics 195

        Define Key Terms 196

        Review Questions 196

    Chapter 7 Communication and Meeting Management 201

        “Do I Know This Already?” Quiz 202

        Foundation Topics 206

        Assess Methods of Communication 206

        Develop Communication Platforms/Modalities 209

        Manage Project Communication 210

        Control Project Communication 216

        Meeting Roles 218

        Meeting Tools 219

        Meeting Types 221

        Exam Preparation Tasks 226

        Review All Key Topics 226

        Define Key Terms 227

        Review Questions 227

    Chapter 8 Project Procurement and Vendor Selection 231

        “Do I Know This Already?” Quiz 231

        Foundation Topics 235

        Resource Procurement Overview 235

        Resource Procurement Methods 236

        Exploratory Documents 238

        Vendor Evaluation Techniques 240

        Contract Considerations and Types 245

        Exam Preparation Tasks 254

        Review All Key Topics 254

        Define Key Terms 255

        Review Questions 255

    Part II: Project Life Cycle Phases

    Chapter 9 Project Life Cycles, Discovery/Concept Preparation Phase, and Initiating Phase Activities 259

        “Do I Know This Already?” Quiz 260

        Foundation Topics 263

        The Project Life Cycle 263

        Discovery Phase Activities 266

        Initiating Phase Activities 271

        Exam Preparation Tasks 283

        Review All Key Topics 283

        Define Key Terms 284

        Review Questions 285

    Chapter 10 Planning Phase Activities 289

        “Do I Know This Already?” Quiz 290

        Foundation Topics 295

        Plan the Project Scope 295

        Define Units of Work 297

        Develop a Project Schedule 297

        Plan Resource Management 299

        Determine Budget Considerations 301

        Develop a Quality Assurance Plan 302

        Plan Risk Management 303

        Plan Project Communication 305

        Develop a Project Management Plan 308

        Develop a Transition/Release Plan 313

        Operational Training 314

        Go Live 314

        Operational Handoff 314

        Audience Tailoring 315

        Exam Preparation Tasks 315

        Review All Key Topics 315

        Define Key Terms 316

        Review Questions 317

    Chapter 11 Executing Phase Activities 321

        “Do I Know This Already?” Quiz 321

        Foundation Topics 325

        Execute Tasks According to the Project Management Plan 325

        Monitor and Control Project Work 325

        Manage Vendors 326

        Conduct Project Meetings and Updates 327

        Tracking/Reporting 327

        Update the Project Budget 329

        Update the Project Timeline 330

        Manage Conflict 330

        Coordinate a Phase-Gate Review 336

        Implement Organizational Change Management 336

        Exam Preparation Tasks 342

        Review All Key Topics 342

        Define Key Terms 342

        Review Questions 343

    Chapter 12 Closing Phase Activities 347

        “Do I Know This Already?” Quiz 348

        Foundation Topics 352

        Project Evaluation 352

        Deliverable Validation 352

        Contract Closure 353

        Access Removal 353

        Resource Release 354

        Project Closure Meeting 354

        Project Closeout Report 355

        Stakeholder Feedback Collection 355

        Documentation Archival 356

        Budget Reconciliation 356

        Rewards and Celebration 357

        Project Sign-Off 357

        Exam Preparation Tasks 358

        Review All Key Topics 358

        Define Key Terms 358

        Review Questions 359

    Part III: Project Tools and Documentation

    Chapter 13 Project Management Tools 363

        “Do I Know This Already?” Quiz 363

        Foundation Topics 367

        Tracking Charts and Diagrams 367

        Project Management Tools 374

        Scheduling and Ticketing/Case Management Tools 383

        Communication Tools 385

        Collaboration Tools 389

        Documentation and Office Production Tools 392

        Exam Preparation Tasks 393

        Review All Key Topics 393

        Define Key Terms 394

        Review Questions 395

    Chapter 14 Quality and Performance Charts 399

        “Do I Know This Already?” Quiz 399

        Foundation Topics 403

        Histogram 403

        Pareto Chart 404

        Run Chart 405

        Scatter Diagram 406

        Fishbone/Ishikawa Diagram 408

        Control Chart 409

        Burnup/Burndown Charts 410

        Velocity Chart 411

        Decision Tree 412

        Exam Preparation Tasks 413

        Review All Key Topics 413

        Define Key Terms 414

        Review Questions 415

    Part IV: IT and Governance

    Chapter 15 Environmental, Social, and Governance (ESG) Factors and Compliance, Data Security, and Privacy Considerations 419

        “Do I Know This Already?” Quiz 420

        Foundation Topics 424

        Environmental, Social, and Governance (ESG) Factors 424

        Corporate IT Security Policies and Restrictions 427

        Physical Security 429

        Operational Security 431

        Digital Security 432

        Data Security 434

        Data Confidentiality 439

        Impact of Compliance and Privacy Considerations on Project Management 442

        Legal and Regulatory Impacts 443

        Exam Preparation Tasks 445

        Review All Key Topics 445

        Define Key Terms 447

        Review Questions 447

    Chapter 16 Foundational IT Concepts and Operational Change Control for IT Project Management 451

        “Do I Know This Already?” Quiz 451

        Foundation Topics 454

        Infrastructure 454

        Cloud Models 456

        Software 459

        Enterprise Resource Planning 459

        IT Infrastructure Change Control 462

        Software Change Control 464

        Cloud Versus On-Premises Change Control 465

        Continuous Integration/Continuous Deployment (CI/CD) Process 465

        Tiered Architecture in Software Development 466

        Exam Preparation Tasks 468

        Review All Key Topics 468

        Define Key Terms 468

        Review Questions 469

    Part V: Getting Ready for the Exam

    Chapter 17 Final Preparation 473

        Take Advantage of the Tools in This Book 473

        Practice with Pearson Test Prep 474

        Ready, Set, Test! 475

    Appendix A Answers to the “Do I Know This Already?” Questions and Review Quizzes 477

    Appendix B Master Table of Project Management Artifacts, Documents, and Plans 511

    Glossary 515

     

    Online Elements

    Appendix C Memory Tables

    Appendix D Memory Tables Answers

    TOC, 9780138074425, 7/27/23