Published by FT Publishing International (March 31, 2015) © 2015
John GattornaProduct Information
‘Dynamic Supply Chains is a masterpiece in the field of supply chain management’
Dr Rakesh Singh, Chairman, Institute of Supply Chain Management, India
Dynamic supply chains are at the heart of your business. You need to get them right.
Are your supply chains equipped to compete for a faster, more flexible future? Supply chains are not just part of your business: in many ways they are your business. They are made up of living, active people, and to really get supply chains right you need to capture the dynamism that people can bring to the flow of goods and services, both inside and outside your business. In this third edition of Dynamic Supply Chains, renowned international expert John Gattorna gives you a practical and effective new model for supply chains that will help you get closer to your customers and suppliers, and set your business on a new path to growth. John’s ‘outside-in’ philosophy is based on ‘Design Thinking’ principles, underpinned by business analytics, visualization, and the passion to get things done. This is indeed, supply chains by design.
Praise for Dynamic Supply Chains
A word about the title: Time for a reality check and a leap of faith
Foreword
Preface: The power of reading and ‘thought leadership’
Author’s acknowledgements
Publisher’s acknowledgements
Introduction: Starting with the end in mind
Part 1: Developing supply chain strategy
Ch. 1 Coping with market volatility: the ‘new normal’
Making the case for a new paradigm in supply chain design
Ch. 2 Customer conversations: looking from the ‘outside-in’
How to reduce complexity and associated costs
Ch. 3 Designing supply chain strategies
How to formulate strategies that reduce cost and improve service
Ch. 4 Internal cultural capability
How to align internal capabilities to propel multiple supply chains
Ch. 5 Leading from the front
How to revolutionise supply chain performance through inspired leadership
Ch. 6 Designing responsive organization structures
How to get your people working together, and focused on customers
Part 2: Configuring supply chains to maximize performance
Ch. 7 Collaborative supply chains: demand-side
How to nurture the relationships cherished by truly ‘collaborative’ customers
Ch. 8 Lean supply chains: demand-side
How to routinely deliver lowest cost outcomes for customers
Ch. 9 Agile supply chains: demand-side
How to design and deliver capacity for a fast response
Ch. 10 Campaign supply chains: demand-side
How to deliver-in-full-on-time, every time, to project sites
Ch. 11 Fully Flexible supply chains: demand-side
How to design for major unexpected disruptions
Ch. 12 Supplier conversations: supply-side
How to give the supply-side better customer visibility
Ch. 13 ‘Hybrid’ supply chains
How to bring the demand-side and supply-side together
Part 3: Executing supply chain management
Ch. 14 New outsourcing business models that drive value
How to turbo-charge supply chain operations
Ch. 15 Service sector supply chains
How to apply proven supply chain principles in the service sector
Ch. 16 The new world order
How to set your Agenda for the decade ahead
Ch. 17 Joining the dots to create dynamic institutions
How to move from an operations mindset to full ‘business transformation’
Afterword: Ending with the future in mind
Endnotes
Selected bibliography
A word about the author
Index