Published by Pearson (June 21, 2023) © 2023
Kenneth Laudon | Carol TraverProduct Information
E-commerce 2023–2024: business. technology. society. provides you with an in-depth introduction to e-commerce with coverage of key concepts and the latest empirical and financial data. Hundreds of examples from companies such as Meta®, TikTok®, Netflix®, YouTube®, Walmart®, and Amazon® illustrate how e-commerce is altering business practices and driving shifts in the global economy.
The 18th Edition features all new or updated opening, closing, and “Insight on” cases. Coverage reflects the latest developments in business, technology, and society that impact e-commerce, with text, data, figures and tables updated through September 2022. Each chapter ends with a section on careers in e-commerce that features job postings from online companies for entry-level positions. Tips on how to prepare for interviews and apply course knowledge to likely interview questions are included.
This print textbook is available for students to rent for their classes. The Pearson print rental program provides students with affordable access to learning materials, so they come to class ready to succeed.
PART I: INTRODUCTION TO E-COMMERCE
- The Revolution is Just Beginning
- E-commerce Business Models and Concepts
PART II: TECHNOLOGY INFRASTRUCTURE FOR E-COMMERCE
- E-commerce Infrastructure: The Internet, the Web, and the Mobile Platform
- Building an E-commerce Presence: Websites, Mobile Sites, and Apps
- E-commerce Security and Payment Systems
PART III: BUSINESS CONCEPTS AND SOCIAL ISSUES
- E-commerce Marketing and Advertising Concepts
- Social, Mobile, and Local Marketing
- Ethical, Social, and Political Issues in E-commerce
PART VI: E-COMMERCE IN ACTION
- Online Retail and Services
- Online Content and Media
- Social Networks, Auctions, and Portals
- B2B E-commerce: Supply Chain Management and Collaborative Commerce