Chapter 1: Introduction to Enterprise Systems for Management   
Chapter 2: Systems Integration  
Chapter 3: Enterprise Systems Architecture  
Chapter 4: Development Life Cycle
Chapter 5: Implementation Strategies   
Chapter 6: Software and Vendor Selection   
Chapter 7: Operations and Post-implementation   
Chapter 8: Program and Project Management
Chapter 9: Global, Ethics, and Security Management  
Chapter 10: Supply Chain Management
Chapter 11: Customer Relationship Management