Published by Pearson (September 7, 2012) © 2013
Andrew LeighDistilling years of hard-won success, experience, lessons and management wisdom, this book will help new and aspiring managers be the best they can be.
For new and aspiring managers this exciting book will enable you to quickly learn all the clever and powerful tips, tricks, advice andknow-how that seasoned and experienced managers already know.You will pick up effective ideas and learn powerful, practical skills that will help you become a better, more successful manager who really delivers results.
- Part 1 Manage Self
- 1 Cultivate emotional intelligence
- 2 Listen actively
- 3 Deliver under pressure
- 4 Communicate with impact
- 5 Network
- 6 Build your personal brand
- Part 2 Manage Others
- 7 Show leadership
- 8 Generate team working
- 9 Manage your boss
- 10 Promote engagement
- 11 Coach for results
- 12 Negotiate successfully
- 13 Handle problem people
- Part 3 Manage the Organisation
- 14 Manage change
- 15 Make decisions
- 16 Inspire meetings
- 17 Encourage creativity and innovation
- 18 Select and recruit
- 19 Show Integrity
- 20 Encourage diversity
- Last Word
- Sources