American English

Introduction to Hospitality, Global Edition ,8th edition::9781292330297

Published by Pearson (October 15, 2020) © 2021

John Walker
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    ISBN-13: 9781292330297

    Introduction to Hospitality, Global Edition ,8th edition

    Language: American English

    For introductory courses in hospitality. An engaging introduction to hospitality, for tomorrow's managers Introduction to Hospitality is a lively, comprehensive survey of the world's largest industry: hospitality. Students explore the vibrant inner workings of each hospitality segment, including hospitality and lodging; beverages, restaurants, and managed services; tourism, recreation, attractions, clubs, and gaming; assemblies, events, and attractions; and managerial areas of the hospitality industry. The 8th edition includes new simulations, videos, and shared writing activities.

    PART 1: INTRODUCING HOSPITALITY AND LODGING
    1. Introducing Hospitality
    2. The Hotel Business
    3. Rooms Division
    4. Hotel Food and Beverage

    PART 2: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES
    5. Beverages
    6. The Restaurant Business
    7. Restaurant Management
    8. Managed Services

    PART 3: TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING
    9. Tourism
    10. Recreation, Attractions, and Clubs
    11. Gaming Entertainment

    PART 4: ASSEMBLIES, EVENTS, AND ATTRACTIONS
    12. Meetings, Conventions, and Expositions
    13. Special Events

    PART 5: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY
    14. Leadership and Management
    15. Planning
    16. Organizing
    17. Communication and Decision Making
    18. Control