PART 1: The Nature of knowledge

1 Introduction to knowledge management

2 The nature of knowing

PART 2: Leveraging knowledge

3 Intellectual capital

4 Strategic management perspectives

PART 3: Creating knowledge

5 Organisational learning

6 The learning organisation

PART 4: Knowledge management tools and systems

7 Knowledge management tools: component technologies

8 Knowledge management systems

PART 5: Mobilising knowledge

9  Enabling knowledge contexts and networks

10 Implementing knowledge management

Epilogue