Part I: Labor Relations Overview  
Chapter 1: Introduction to Labor Relations
Chapter 2: History and Law of Labor Relations in the Private Sector
Chapter 3: Public Sector Labor Relations: History & Laws
Part II: The Collective Bargaining Process  
Chapter 4: Establishing a Bargaining Unit  and the Organizing Campaign
Chapter 5: Negotiation Models, Strategies, and Tactics  
Chapter 6: Negotiating a Collective Bargaining Agreement  
Part III: Cost of Labor Contracts  
Chapter 7: Wage and Salary Issues  
Chapter 8: Employee Benefits  
Chapter 9: Job Security and Seniority  
Part IV: The Labor Relations Process in Action 
Chapter 10: Unfair Labor Practices and Contract Enforcement
Chapter 11: Grievance and Disciplinary Procedures  
Chapter 12: The Arbitration Process  
Chapter 13: Comparative Global Industrial Relations