Published by FT Publishing International (December 13, 2013) © 2014
Mike Brent | Fiona Dent
'A very valuable resource for busy leaders to dip in and out of as time allows.'
- Dr Mark Pegg, Chief Executive, Leadership Foundation for Higher Education
'Clear and concise with great anecdotes and oozing with experience.'
-Dr K. D. Akabusi, MBE, MA, FPSA, Executive Director, The Akabusi Company
Coaching, motivating, team building and influencing are all essential tools for getting the most out of the people around you. Commonly described as ‘soft skills’, there’s nothing soft about the impact they will have on your business performance.
This book is your toolkit for managing yourself, facilitating team performance and surviving and thriving in times of change.
Step up your management skills now to get the business results you need.
About the authors
Acknowledgements
Introduction
Part 1 - YOU
1. Your Reputation
2. Your Career
3. Your Resilience
Part 2 – YOUR PEOPLE
4. Coaching
5. Influencing
6. Facilitating
7. Team building
8. Motivation
9. Performance management
10. Conflict management
11. Relational intelligence
Part 3 – YOUR BUSINESS
12. Change
13. Derailment
14. Positive leadership behaviour
... And finally
References
Index