Published by Pearson (July 31, 2014) © 2014
Ian CoyneChange in business is constant. Manage it well and you’ll grow your business, stay ahead of the curve and take full advantage of every new opportunity.
The key to successful, well-managed change is in this book. Written by a specialist, its practical, visual, step-by-step approach will make sure you’re always on the right track, that change in your business is smooth, stress free and well-structured, and that all your stakeholders remain on board every step of the way.
Make Change Happen gives you the start-to-finish plan you need to implement your change programme and make sure you know what to do:
- Before you start – consider what change really means for your company: your motivation, your goals and your expectations
- Once you’ve started – agree the goals, understand the change curve and what you can do to make a difference
- In the middle – mastering the mid-project slump, closing gates and focusing on progress
- At the end – knowing when you’re finished, evaluating how you’ve done and understanding why, if things went wrong
This is your practical toolkit for the change process and how to get it right – first time, every time!
Introduction: Why making change happen is so important
What to do before you start
Chapter 1: What do you mean by 'done'?
Chapter 2: Aim for A+ and you will get an A
Chapter 3: How to plan for successful change - Hooks
Chapter 4: How to plan for successful change - Change Pieces
Chapter 5: How to plan for successful change - Re-estimation
Chapter 6: Always think of getting more.
Chapter 7: Understand the emotional bank account
Chapter 8: The personal touch
What to do when you start
Chapter 9 : How to describe change
Chapter 10: Agreeing on A
Chapter 11: Start with a big rock in the pond
Chapter 12: The change curve
Chapter 13: Writing great change communications
Chapter 14: A simple change plan
What to do in the middle
Chapter 15: How it feels in the middle
Chapter 16: Little celebrations
Chapter 17: Closing the gate behind people
Chapter 18: Agreeing what is agreed and agreeing what is not agreed
What to do at the end
Chapter 19: Focusing on the middle and not the end (yet)
Chapter 20: How to deal with ‘not nice change’
Chapter 21: The signs of failure
Chapter 22: Golden rules of starting again