Published by Pearson (July 31, 2014) © 2014

Ian Coyne
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    ISBN-13: 9781292014777

    Make Change Happen ,1st edition

    Language: British English

    Change in business is constant. Manage it well and you’ll grow your business, stay ahead of the curve and take full advantage of every new opportunity.

     

    The key to successful, well-managed change is in this book.  Written by a specialist, its practical, visual, step-by-step approach will make sure you’re always on the right track, that change in your business is smooth, stress free and well-structured, and that all your stakeholders remain on board every step of the way.

     

    Make Change Happen gives you the start-to-finish plan you need to implement your change programme and make sure you know what to do: 

    • Before you start – consider what change really means for your company: your motivation, your goals and your expectations
    • Once you’ve started – agree the goals, understand the change curve and what you can do to make a difference
    • In the middle – mastering the mid-project slump, closing gates and focusing on progress
    • At the end – knowing when you’re finished, evaluating how you’ve done and understanding why, if things went wrong 

    This is your practical toolkit for the change process and how to get it right – first time, every time!

    Introduction: Why making change happen is so important

     

    What to do before you start

    Chapter 1: What do you mean by 'done'?

    Chapter 2: Aim for A+ and you will get an A

    Chapter 3: How to plan for successful change - Hooks

    Chapter 4: How to plan for successful change - Change Pieces

    Chapter 5: How to plan for successful change - Re-estimation

    Chapter 6: Always think of getting more.

    Chapter 7: Understand the emotional bank account

    Chapter 8: The personal touch

     

    What to do when you start

    Chapter 9 : How to describe change

    Chapter 10: Agreeing on A

    Chapter 11: Start with a big rock in the pond

    Chapter 12: The change curve

    Chapter 13: Writing great change communications

    Chapter 14: A simple change plan

     

    What to do in the middle

    Chapter 15: How it feels in the middle

    Chapter 16: Little celebrations

    Chapter 17: Closing the gate behind people

    Chapter 18: Agreeing what is agreed and agreeing what is not agreed

     

    What to do at the end

    Chapter 19: Focusing on the middle and not the end (yet)

    Chapter 20: How to deal with ‘not nice change’

    Chapter 21: The signs of failure

    Chapter 22: Golden rules of starting again