Skip to main content

English

Published by Pearson (October 3, 2013) © 2014

Sharon Burton | Nelda Shelton
    VitalSource eTextbook ( 12 months access )
    €42,99
    ISBN-13: 9781292052205R365

    Office Procedures for the 21st Century ,8th edition

    Access details

    • Instant access once purchased
    • Fulfilled by VitalSource

    Features

    • Add notes and highlights
    • Search by keyword or page

    Language: English

    Product Information

    Part I

    Chapter 1 Understanding the Changing and Challenging Office

    Chapter 2 Human Relations

    Chapter 3 Preparing for Your Job Search

    Chapter 4 Managing Your Work, Time, and Other Resources

     

    Part II

    Chapter 5 Communicating by Telephone

    Chapter 6 Building Communications Skills

     

    Part III

    Chapter 7 Processing Mail

    Chapter 8 Records Management

    Chapter 9 Handling Financial Procedures

     

    Part IV

    Chapter 10 Scheduling Appointments and Receiving Visitors

    Chapter 11 Making Travel Arrangements

    Chapter 12 Planning Meetings and Conferences

     

    Part V

    Chapter 13 Developing Effective Oral Presentations

    Chapter 14 Preparing to Meet the Challenges

    Chapter 15 Working in a Medical Office

    Chapter 16 Working in a Legal Office

    Top