Published by Pearson (June 14, 2023) © 2023

Jay Heizer | Barry Render | Chuck Munson
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    ISBN-13: 9781292444895R365

    Operations Management: Sustainability and Supply Chain Management, Global Edition ,14th edition

    Language: English

    Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a practical and application-oriented manner. Through detailed behind-the-scenes perspectives on the production of goods and services—from music concerts to e-commerce package delivery, manufacturing an aircraft to 3D printed stakes—this text offers an inside view that helps students gain a true understanding of how operations work within an organization.

    This 14th Edition addresses current trends and practices in operations management, including Industry 4.0 (also known as the Fourth Industrial Revolution), which is transforming the automation, monitoring, and analysis of supply chains through smart technology; and COVID-19 and its impact on global supply chains. The resources help you better understand concepts important to today's operations management professionals.

    PART 1: INTRODUCTION TO OPERATIONS MANAGEMENT

    1. Operations and Productivity
    2. Operations Strategy in a Global Environment
    3. Project Management
    4. Forecasting

    PART 2: DESIGNING OPERATIONS

    1. Design of Goods and Services
    • Supplement 5: Sustainability in the Supply Chain
    1. Managing Quality
    • Supplement 6: Statistical Process Control
    1. Process Strategies
    • Supplement 7: Capacity and Constraint Management
    1. Location Strategies
    2. Layout Strategies
    3. Human Resources, Job Design, and Work Measurement

    PART 3: MANAGING OPERATIONS

    1. Supply Chain Management
    • Supplement 11: Supply Chain Management Analytics
    1. Inventory Management
    2. Aggregate Planning and S&OP
    3. Material Requirements Planning (MRP) and ERP
    4. Short-Term Scheduling
    5. Lean Operations
    6. Maintenance and Reliability

    PART 4: BUSINESS ANALYTICS MODULES

    1. Decision-Making Tools
    2. Linear Programming
    3. Transportation Models
    4. Waiting-Line Models
    5. Learning Curves
    6. Simulation
    7. Applying Analytics to Big Data in Operations Management