Published by Pearson (March 28, 2024) © 2024
Jay Heizer | Barry Render | Chuck MunsonFor courses in operations management.
A broad introduction to operations, reinforced with extensive practice problems
Principles of Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Problems found in the 12th Edition contain ample support—found in the book's solved-problems and worked examples—to help readers better understand concepts important to today's operations management professionals.
PART 1: INTRODUCTION TO OPERATIONS MANAGEMENT
- 1. Operations and Productivity
- 2. Operations Strategy in a Global Environment
- 3. Project Management
- 4. Forecasting
PART 2: DESIGNING OPERATIONS
- 5. Design of Goods and Services
- Supplement 5: Sustainability in the Supply Chain
- 6. Managing Quality
- Supplement 6: Statistical Process Control
- 7. Process Strategies
- Supplement 7: Capacity and Constraint Management
- 8. Location Strategies
- 9. Layout Strategies
- 10. Human Resources, Job Design, and Work Measurement
PART 3: MANAGING OPERATIONS
- 11. Supply Chain Management
- Supplement 11: Supply Chain Management Analytics
- 12. Inventory Management
- 13. Aggregate Planning and S&OP
- 14. Material Requirements Planning (MRP) and ERP
- 15. Short-Term Scheduling
- 16. Lean Operations
- 17. Maintenance and Reliability