Operations Management: Processes and Supply Chains, eText, Global Edition

Description
Table of Contents

Operations Management provides a framework for addressing operational process and supply chain issues, in an easy-to-understand format. Using a systemized approach, the text focuses on real-life practices and issues of current interest. It also lets you experience the role of a manager through hands-on problems, cases and exercises.

The 14th Edition shows how businesses can respond when faced with the unexpected, such as the COVID-19 pandemic, Ukraine–Russia war, and inflation, so you’re better prepared in your role as an operations professional.

Using Operations to Create Value
- Supplement A: Decision Making

PART 1: MANAGING PROCESSES

Process Strategy and Analysis
Quality and Performance
Lean Systems
Capacity Planning
- Supplement B: Waiting Lines
Constraint Management
Project Management

PART 2: MANAGING CUSTOMER DEMAND

Forecasting
Inventory Management
- Supplement C: Special Inventory Models
Operations Planning and Scheduling
- Supplement D: Linear Programming
Resource Planning

PART 3: MANAGING SUPPLY CHAINS

Supply Chain Design
Supply Chain Logistic Networks
Supply Chain Integration
Supply Chain Sustainability