Published by FT Publishing International (July 21, 2011) © 2011

John Egan
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    ISBN-13: 9780273737827R180

    Relationship Marketing ,4th edition

    Language: British English

    Part I - Relationships

    Chapter 1 - 100 Years of Marketing

    Chapter 2 -Relationships in Marketing 

    Chapter 3 - Relationships

    Chapter 4 - Relationship economics

    Chapter 5- Strategy continuum

    Chapter 6 - Relationship drivers

    Chapter 7 - Customer partnerships

    Chapter 8 - Internal partnerships

    Chapter 9- Supplier partnerships 

    Chapter 10 - External Partnerships

    Chapter 11 - Relationship technology

    Chapter 13 - Conceptual Developments