Published by Pearson (January 23, 2015) © 2015

Gerald Manning | Michael Ahearne | Barry Reece
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    ISBN-13: 9781292065243R365

    Selling Today: Partnering to Create Value, Global Edition ,13th edition

    Language: English

    For courses in Sales and Personal Selling.

    Selling Today: Partnering to Create Value helps students understand the value of developing their personal selling skills by exposing them to a careful integration of personal selling academic theory and real-world applications. And with the largest number of learn by doing materials available in any personal selling text, Manning/Ahearne/Reece offers instructors a variety of teaching tools to strengthen the learning process. As the developed nations of the world transition from a production focus to a sales-and-service focus, this edition prepares students to succeed as members of a new generation of businesspeople.

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    • PART 1 Developing a Personal Selling Philosophy
    • Chapter 1 Relationship Selling Opportunities in the Information Economy
    • Chapter 2 Evolution of Selling Models That Complement the Marketing Concept
    • PART 2 Developing a Relationship Strategy
    • Chapter 3 Ethics: The Foundation for Partnering Relationships That Create Value
    • Chapter 4 Creating Value with a Relationship Strategy
    • Chapter 5 Communication Styles: A Key to Adaptive Selling Today
    • PART 3 Developing a Product Strategy
    • Chapter 6 Creating Product Solutions
    • Chapter 7 Product-Selling Strategies That Add Value
    • PART 4 Developing a Customer Strategy
    • Chapter 8 The Buying Process and Buyer Behavior
    • Chapter 9 Developing and Qualifying Prospects and Accounts
    • PART 5 Developing a Presentation Strategy
    • Chapter 10 Approaching the Customer with Adaptive Selling
    • Chapter 11 Determining Customer Needs with a Consultative Questioning
    • Chapter 12 Creating Value with the Consultative Presentation
    • Chapter 13 Negotiating Buyer Concerns
    • Chapter 14 Adapting the Close and Confirming the Partnership
    • Chapter 15 Servicing the Sale and Building the Partnership
    • PART 6 Management of Self and Others
    • Chapter 16 Opportunity Management: The Key to Greater Sales
    • Chapter 17 Management of the Sales Force
    • Appendix 1 Selling Today: Partnering to Create Value–Training Videos
    • Appendix 2 Regional Accounts Management Case Study
    • Appendix 3 Partnership Selling: A Role-Play/Simulation for Selling Today
    • Endnotes
    • Glossary
    • Name Index
    • Subject Index