Technical Communication, Global Edition

Description
Table of Contents

For courses in Technical Communication.

Complete coverage for any course in technical communication,business communication, or professional writing

Today's workplace requires writing emails, memos, letters, and informalreports, as well as more complex communications such as formal reports,proposals, web pages, and presentations. Technical Communication, 15thEdition guides students to write persuasively, effectively, and withperspective on technological innovations and global communications.

Lannon and Gurak incorporate the interpersonal, logical, ethical,and cultural demands of different forms of workplace communications, andencourage the development of skills students will need to navigate theseconsiderations. Building on research and writing skills, the authors preparestudents for technical writing in any field. The 15th Edition incorporatesthe latest innovations in workplace communication and today's technologicallysophisticated, diverse, and global workforce, while retaining and expandingupon the features that have made it a best-seller in technical communication.

Part 1: Communicating in the Workplace
Chapter 1: Introduction to Technical Communication
Chapter 2: Meeting the Needs of Specific Audiences
Chapter 3: Persuading Your Audience
Chapter 4: Weighing the Ethical Issues
Chapter 5: Teamwork and Global Considerations
Chapter 6: An Overview of the Technical Writing Process
Part 2: The Research Process
Chapter 7 :Thinking Critically about the Research Process
Chapter 8: Evaluating and Interpreting Information
Chapter 9: Summarizing Research Findings and Other Information
Part 3: Organization, Style, and Visual Design
Chapter 10: Organizing for Readers
Chapter 11: Editing for a Professional Style and Tone
Chapter 12: Designing Visual Information
Chapter 13: Designing Pages and Documents
Part 4: Specific Documents and Applications
Chapter 14: Email
Chapter 15: Workplace Memos and Letters
Chapter 16: Résumés and Other Job-Search Materials
Chapter 17: Technical Definitions
Chapter 18: Technical Descriptions, Specifications, and Marketing Materials
Chapter 19: Instructions and Procedures
Chapter 20: Informal Reports
Chapter 21: Formal Analytical Reports
Chapter 22: Proposals
Chapter 23: Oral Presentations and Video Conferencing
Chapter 24: Blogs, Wikis, and Web Pages
Chapter 25: Social Media
Part 5: Resources for Technical Writers
Appendix A: A Quick Guide to Documentation
Appendix B: A Quick Guide to Grammar, Usage, and Mechanics

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